Lost/Stolen Device

Lost/Stolen Device

Guidance for if your device is lost/stolen.

Overview

This guide will walk you through the steps should you unfortunately loose or have your device stolen. (This applies for personal devices enrolled for receiving Orgvue data - Email/Teams or Orgvue issued devices such as iPhones or Laptops.)

Steps to Follow

Contact the Police to obtain a Crime Reference Number
Notify IT Support by raising a ticket or emailing itsupport@orgvue.com with the crime reference number and details of the device that was lost/stolen we can then arrange for a replacement for collection in the office or to be shipped out to you.

Need Help?

If you need urgent assistance, contact the IT Support team at itsupport@orgvue.com or call +44 (0)20 7099 6910.